Data management policy

Data management policy 

Responsible for processing 


Your personal data is processed by SA FOOD N’JOY. 


To contact us : 

Boulevard des Canadiens 116A 




Who is our data management policy for? 

This policy is addressed to all our customers / suppliers, former customers / suppliers as well as to persons / companies who show an interest in our activities. 

What are the categories of data that we process? 

Physical persons 

Name, first namelanguagetelephone number (landline / mobile), address. 


Company name, address, VAT number, bank details, contact person (s): name, first name, gender, language, address, telephone number (landline / mobile), email address. 


When do we use your personal data and what is the legal basis for this processing? 


Following a request from a client, a prospect or an application form for recruitment (legal basis: article 6a of the privacy regulations): 


When you ask us questions via our website, by mail or by telephone or by any other means. 

In the context of the execution of a contract or the placing of an order (legal basis: Article 6b of the privacy regulations): 


For the tracking and processing of orders; 

For monitoring and processing complaints or returns; 

For the general management of relations with our customers and suppliers 

When we have a legitimate interest, in the context of our marketing activities (legal basis: article 6f of the privacy regulations): 


To inform you of our actions in terms of new product launches 

To inform you of our presence at trade fair type events 

In order to meet the legal obligations to which we are subject (legal basis: article 6c of the privacy regulations): 

We are also subject to tax and accounting obligations requiring the storage and transmission of certain personal data to the accounting and tax authorities. 


Can your personal data be passed on to third parties? 

Your personal data may be communicated to our subcontractors as part of services on our behalf (example: IT service providers, clouds, etc.) and only on the basis of our instructions. In this case, we have made sure that the service providers with whom we work have put in place all the technical and organizational measures to guarantee the security and confidentiality of your data. 


How long do we keep your personal data? 

Your personal data is kept, depending on the categories (customers / suppliers, staff / candidates) within the limits of what the GDPR allows. 


How do we protect your personal data? 

Your personal data is treated confidentially. We make every effort to take the technical and organizational measures necessary to ensure their security. 


What are your rights ? How can you exercise them? 

In accordance with GDPR, you have the right to access and correct your personal data. You also have the right to ask to be forgotten in the cases listed by law. In the event of a dispute relating to the processing of your personal data, you can request the limitation of the processing of your personal data until the dispute is resolved. Finally, you have the right to the portability of your personal data. At any time and without justification, you have the right to object to the processing of your personal data for direct marketing purposes. 


To exercise these rights: 

You must send us a written request, accompanied by proof of your identity, to the following address: Boulevard des Canadiens 116A, 7711 DOTTIGNIES, BELGIUM or to the following email address: 


You also always have a recourse to the Commission for the protection of privacy at the address: 


Cookie Policy 

In accordance with the legal provisions in force, FOOD N’JOY collects your prior consent to the deposit of advertising cookies, audience measurement and sharing to social networks. You can choose at any time to modify your wishes by the means described below. 


Setting up your browser software 

You can configure your browser so that cookies are saved in your terminal or, converselythat they are rejectedeither systematically or according to their issuer. You can also configure your browser so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be saved in your terminal. 


How to exercise your choice, depending on the browser used? 


For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences in terms of cookies. 


Setting up your smartphone’s operating system 

You have the possibility to control the deposit of Cookies on your Smartphone in accordance with the rules of the operating system. 


On iOS: 

On Android: